Privacy Policy

1. Overview

ATX Renovations (“ATX Renovations,” “we,” “us,” and “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website or contact us regarding renovation services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you agree to the practices described herein. If you do not agree, please do not use our services.

2. Information We Collect

We may collect two types of information:

• Personal Information: Data by which you may be personally identified, such as your name, email address, phone number, and project address.
• Non-Personal Information: Data about your visit to our site that does not identify you personally, such as browser type, pages viewed, and time spent on the site.

We collect information:

• Directly from you when you fill out a contact form, request a quote, or communicate with us.
• Automatically as you navigate our website, through cookies and similar technologies.
• From third parties such as advertising or analytics partners, where permitted by law.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide renovation project estimates.
• Schedule and manage appointments.
• Send you project updates, service confirmations, and relevant communications.
• Send marketing and promotional materials if you have opted in.
• Improve our website and services.
• Comply with legal obligations.

4. SMS & Text Message Communications

If you provide your phone number and consent to receive SMS messages, ATX Renovations may send you text messages related to your project inquiries, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP.

We do not sell or share your phone number with third parties for their own marketing purposes.

5. How We Protect Your Information

We implement reasonable administrative, technical, and organizational security measures to protect your Personal Information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

If you believe your information has been compromised, please contact us immediately using the details in Section 8 below.

6. When We Share Your Information

We do not sell your Personal Information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., CRM platforms, scheduling tools), under strict confidentiality agreements.
• As required by law or to respond to lawful requests from government authorities.
• To protect rights and safety of ATX Renovations, our clients, or the public.
• In connection with a business transfer, such as a merger or acquisition, where your data may be transferred as part of our business assets.

7. Your Rights & Choices

You have the right to:

• Access the Personal Information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your Personal Information, subject to legal requirements.
• Opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying STOP to SMS messages.

To exercise any of these rights, please contact us using the information in Section 8.

8. How to Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

ATX Renovations
Austin, Texas
Email: info@atxrenovations.com

9. Changes to This Policy

ATX Renovations may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.